Epsom and Ewell Borough Council

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Proact strategic consultancy shapes new age in IT

Creating and delivering an IT strategy is difficult for any IT department, but it’s even more of a challenge when you have a streamlined team that needs to support services for 79,000 local residents. This was the case for Epsom and Ewell Borough Council when a decision was made to move away from a shared IT operating model.


To stabilise the current IT infrastructure and explore technical gaps while a new strategy was developed for IT operations.


Consultants from Proact investigated if the existing environment was fit-for-purpose for the short to medium term. They did this via methods including on-site investigations, remote analysis, application and business mapping, and the deployment of collection tools. All findings were collated in an in-depth report.

“We got everything we need to commence with a major programme of IT investment and couldn’t be more thankful to the consultants who contributed to this very positive result.”


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