Cookie Policy

How We Use Cookies

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

1. Policy Overview

This policy describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Proact cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc).

If you do not know what cookies are, or how to control or delete them, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Any changes to this policy will be posted here.

We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted.

2. Information We Collect

Persistent Cookies for Site Analytics and Performance

We use Google analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. We also use Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting and Integrated services that require Google Analytics to collect data via advertising cookies and identifiers. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information and all data collected is anonymous. If you would like to find out how to reject or delete this cookie, you can find out more about Google’s position on privacy as regards its analytics service by clicking here.

Functionality Cookies intro

Functionality cookies remember choices you make and are used to improve your experience. We use functionality cookies to track user visit data in pseudonymised form, unless a visitor provides us their personal data through creating a profile. The following functionality cookies are used by our Website: 

Cookie Name: ELOQUA Type: First party Period: 2 years

Description: This cookie is set by the Eloqua Marketing Automation Tool. It contains a unique identifier to recognize returning visitors and track their visit data across multiple visits and multiple OpenText Websites. This data is logged in pseudonymised form, unless a visitor provides us with their personal data through creating a profile, such as when signing up for events or for downloading information that is not available to the public.

Cookie Name: ELQSTATUS Type: Third party Period: 2 years

Description: This cookie contains a GUID (Globally Unique Identifier), a randomly generated string of characters and numbers that is used to identify visitors to our site.

Cookies set by Third Party sites

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, LinkedIn ‘Share’ and AddThis. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Proact. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Proacts site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Proact, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information. More information on AddThis social button can be  found here.

External web services

We use a number of external web services on the Proact site, mostly to display content within our web pages. For example, to show videos we use YouTube. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

3. If you would like further information

For further information on how we use cookies please feel free to contact us. Details can be found in the 'Contact' section of the website.

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